My Recent Work
Best practices for multi-turn reinforcement learning in Amazon SageMaker AI | Amazon Web Services
Training a multi-turn agent in Amazon SageMaker AI to resolve support tickets or moderate content means handling a sequence of dependent steps, not a single response. These agents read instructions, make tool calls, read the results, decide the next action, and recover from a mistake before committing to an answer. That flexibility is also what makes agentic reinforcement learning (RL) challenging. More ways to act mean more ways to satisfy the reward without doing the task, and the environment...
Optimize model training on Amazon SageMaker AI with NVIDIA Blackwell | Amazon Web Services
Optimizing model training on Amazon SageMaker AI with NVIDIA Blackwell GPUs changes what’s practical for large AI models. If you train large models today, you are likely working around a familiar set of constraints: batch sizes limited by GPU memory, sequence lengths cut short to avoid out-of-memory errors, and model sharding that adds communication overhead as you scale. Blackwell’s expanded memory and new precision formats reduce those constraints directly. P6-B200 instances with 8 Blackwell G...
Getting more out of Microsoft 365 Copilot with purposeful prompts - Inside Track Blog
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.
Robert Gates likens Microsoft 365 Copilot to a “calculator for words.”
Gates, a partner-focused solution architect on the Global Partner Team at Microsoft, explains how to harness the full potential of Copilot through the art of purposeful prompting. He’s been helping partners across the Americas develop best practices around Cop...
Robert Gates likens Microsoft 365 Copilot to a “calculator for words.”
Gates, a partner-focused solution architect on the Global Partner Team at Microsoft, explains how to harness the full potential of Copilot through the art of purposeful prompting. He’s been helping partners across the Americas develop best practices around Cop...
How we’re delivering demos in Microsoft 365 Copilot at Microsoft - Inside Track Blog
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.
For Robert Epstein, the key to a successful Microsoft 365 Copilot demo is relevance. It’s about showing your audience something that resonates with their daily tasks and makes them think.
He wants them to walk away thinking, “this could really improve my workday,” Epstein says.
Press play to hear Epstein, a partner account ma...
For Robert Epstein, the key to a successful Microsoft 365 Copilot demo is relevance. It’s about showing your audience something that resonates with their daily tasks and makes them think.
He wants them to walk away thinking, “this could really improve my workday,” Epstein says.
Press play to hear Epstein, a partner account ma...
Getting your Microsoft 365 Copilot training right - Inside Track Blog
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.
Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365 Copilot—she was there when we at Microsoft became the first enterprise to fully deploy it. She learned a lot during those early days, findings and insights that she is now happy to share with customers in this video.
Press play to hear Chen...
Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365 Copilot—she was there when we at Microsoft became the first enterprise to fully deploy it. She learned a lot during those early days, findings and insights that she is now happy to share with customers in this video.
Press play to hear Chen...
Migrating from Microsoft Monitoring Agent to Azure Arc and Azure Update Manager at Microsoft - Inside Track Blog
As organizations grow and transform their IT infrastructures, maintaining consistency in patch management across various environments and cloud architectures has become a priority here at Microsoft and at companies elsewhere.
A recent shift from Microsoft Monitoring Agent (MMA) to Microsoft Azure Arc and Microsoft Azure Update Manager (AUM) offers us and others a unified solution for both on-premises and cloud resources. This transition is improving our patch orchestration while offering our...
A recent shift from Microsoft Monitoring Agent (MMA) to Microsoft Azure Arc and Microsoft Azure Update Manager (AUM) offers us and others a unified solution for both on-premises and cloud resources. This transition is improving our patch orchestration while offering our...
Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects - Inside Track Blog
This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.
You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that use the Six Sigma DMAIC phases of Define, Measure, Analyze, Improve, and Control.
Jan Aarre will show you how—watch his video to see how he does it.
The first step in any Six Sigma project is to create a project...
You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that use the Six Sigma DMAIC phases of Define, Measure, Analyze, Improve, and Control.
Jan Aarre will show you how—watch his video to see how he does it.
The first step in any Six Sigma project is to create a project...
Climbing to the edge of the world to help children leap across the opportunity divide
Sweetening the first day for new Microsoft hires